•   100% Organic & Fairtrade
  • 30 Night Trial
  • Free Returns

Returns

Want to return an item?

Returning items to Dip & Doze could not be easier. Under the terms of our 30 night trial, you can try and even wash your items before you send them back! To return an item, please follow these steps:

1) Fill in the returns form you received with your order.
2) Package up your items (please use the original item packaging) enclosing your completed returns form.
3) Visit https://www.royalmail.com/track-my-return/create/2415 and print your free Royal Mail returns label.
4) Affix the label to your parcel and drop it off at any Post Office. We recommend you obtain proof of postage as we can’t accept responsibility for returns lost in transit.

Once we’ve received your return, we’ll process your refund within 5 working days. We don’t offer an exchange service; if you’d like a replacement item, please place a new order online.

Our 30 night trial

Please note that although we’re happy for you to try and wash your items before returning (and we’ll still refund you in full if you do this), certain terms do apply to our 30 night trial. For instance, you can’t return items that have suffered substantial damage and you can only return an order once under our 30 night trial promise.

You can read these terms in full in section 6 of our Terms and Conditions.

Any items not covered by our 30 night trial can still be returned within 30 days for a full refund, as long as they are unused and in their original packaging.

Returns address

If you don’t wish to use our free Royal Mail returns label, our returns address is:

Dip & Doze Returns
Behrens Group
Centrepoint
Marshall Stevens Way
Manchester
M17 1PP

Please note we’re not able to reimburse your return postage if you don’t use our free Royal Mail returns label.

Sleep Simplified

We all sleep, we all wash, we’ve been doing so forever, so when did buying bedding and towels become so complicated? We are here to make things simpler and do things the right way. We won’t bore you with thread counts or fabric make up, instead we’ve simply drawn upon our 180 years of textile expertise to create the perfect products, using the perfect fabrics, every time. Luxury bedding, reimagined for contemporary living.
  • The Finest Organic, Ethically Sourced, Fairtrade Cotton

    Learn More

    The Finest Organic, Ethically Sourced, Fairtrade Cotton

    All our products are made using 100% organic and Fairtrade certified cotton, grown without the use of harmful chemical pesticides, fertilizers or GMO’s. Our cotton also relies 100% on rainwater, so no outside water has to be used.

    We always pay a fair price, so our farmers who grow our cotton, the weavers who produce our fabric and the factory workers who make our products can lead the quality of life they deserve.

    This all means that we can sleep well in the knowledge that we’re doing our bit; for all those involved in producing our products, for the environment, and for you too!

  • The Ultimate
    Weave And
    Thread Count

    Learn More

    The Ultimate Weave and Thread Count

    As we said we really don’t want to bore you silly, but we need to quickly show you that we know what we are talking about.

    As consumers we are led to believe that the measure of quality is ‘thread count’, and the higher it is the better the quality.

    Thread count is simply a measure of the number of threads per square inch, it has nothing to do with the quality of threads or the cotton used. Agreed, a high number sounds impressive, but more threads can in fact make your sheets heavier, rougher and less durable.

    Using all our knowledge we have created the very best fabrics so you don’t need to worry.

  • Usability, Washability & Durability

    Learn More

    Usability, Washability & Durability

    Dip & Doze is designed around you and the things you do daily.

    180+ years of experience has taught us exactly what makes good quality sheets fit for todays contemporary lifestyle. We have considered everything from the cotton field to the bedroom.

    And the stuff that doesn’t work so well… we’ve looked at that too. From the materials we choose, to the little touches that make life easier.

    Whether you love to sleep late, wrapped in a silky soft duvet, or you’re an early morning embracer, jumping out from beneath a cool and crisp one. We have thought of everything so you don’t have to.

  • The Finest Organic, Ethically Sourced, Fairtrade Cotton

    All our products are made using 100% organic and Fairtrade certified cotton, grown without the use of harmful chemical pesticides, fertilizers or GMO’s. Our cotton also relies 100% on rainwater, so no outside water has to be used.

    We always pay a fair price, so our farmers who grow our cotton, the weavers who produce our fabric and the factory workers who make our products can lead the quality of life they deserve.

    This all means that we can sleep well in the knowledge that we’re doing our bit; for all those involved in producing our products, for the environment, and for you too!

  • The Ultimate Weave And Thread Count

    As we said we really don’t want to bore you silly, but we need to quickly show you that we know what we are talking about.

    As consumers we are led to believe that the measure of quality is ‘thread count’, and the higher it is the better the quality.

    Threadcount is simply a measure of the number of threads per square inch, it has nothing to do with the quality of threads or the cotton used. Agreed, a high number sounds impressive, but more threads can in fact make your sheets heavier, rougher and less durable.

    Using all our knowledge we have created the very best fabrics so you don’t need to worry.

  • Usability, Washability & Durability

    Dip & Doze is designed around you and the things you do daily.

    180+ years of experience has taught us exactly what makes good quality sheets fit for todays contemporary lifestyle. We have considered everything from the cotton field to the bedroom.

    And the stuff that doesn’t work so well… we’ve looked at that too. From the materials we choose, to the little touches that make life easier.

    Whether you love to sleep late, wrapped in a silky soft duvet, or you’re an early morning embracer, jumping out from beneath a cool and crisp one. We have thought of everything so you don’t have to.

the best quality… fairly priced

In order for us to sell the highest quality, sustainably sourced and ethically produced products at a genuinely fair price, we had to go direct to the cotton fields. This was the only way we could guarantee the quality and fairness of the whole supply chain from the farmers who grow our cotton right through to the people who stitch our products. By selling it to you direct online we can then dodge the high street mark ups and crazy licencing fees meaning you can sleep well knowing you are buying the best possible products at the fairest price.

we really hope that you’ll love your new bedding as much as we do....

We're so confident that you'll fall in love with your new luxury bedding and towels that we give you a 30 night trial just to make sure! If for any reason you’re not happy we offer free returns and 100% of your money back*

  • 30 night trial

  • Free returns

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